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Best Practices Blog


Essential Considerations for a Brand Refresh: Strategies to Enhance Your Firm's Identity

6/24/2024

 
A strong brand is crucial for independent financial advisors and allied institutions. With the rise of robo-advisors, artificial intelligence, social media influencers, and intense competition, standing out is more difficult and important than ever. This is where the art and science of a brand refresh can create a compelling brand identity and pave the way for future success.
​Impact Communications has been involved in branding and rebranding processes for various clients, including Trivium Point Advisory, Trifecta Capital Advisors, TFB Advisors, Bogart Wealth, Alteri Wealth, Austin Private Wealth, and more. Here are some insights and experiences vital for any company looking to launch or refine its brand.
THE ESSENCE OF BRANDING

Branding is about how the world experiences, understands, and describes who you are. It’s more than just a logo or a color scheme; it’s the perception, the emotional response, and the value promise your brand communicates to your audience. Every business has a brand, whether intentionally cultivated or not. In the face of a “crisis of differentiation,” it's crucial for financial advisors and related entities to solidify their brand identity, be highly relevant, and compellingly communicate their unique value proposition across all touchpoints.
NICHE MARKETING AND CLIENT PERSONAS
​

The concept of "niche marketing" and developing "ideal client personas" is not new, but it has never been more relevant. A niched-in focus demands that the firm addresses a set of specific needs. Discovering and fulfilling these needs, excelling at them, and building your brand around these capabilities is a powerful strategy.

The brand initiative of Trivium Point Advisory, following its mergers with Paradigm Financial Partners and Lyons & Lyons CPAs, illustrates this principle perfectly. By uniting under a single brand, it has leveraged its combined strengths to serve a more distinct client base more effectively, embracing a holistic approach to wealth management, tax, and business advisory services.
THE POWER OF A BRAND REFRESH

A brand refresh can be as impactful as a complete rebrand, sometimes more so. It allows for refining messaging, visuals, and overall brand experience without losing the “brand equity” built up under the existing brand name. By enhancing these key elements, a brand refresh can breathe new life into a brand and help it connect with its audience in a fresh and meaningful way. A complete overhaul is only sometimes the solution, and knowing when to remain consistent is just as crucial as knowing when to make a change. For Trivium, the refresh included a refined logo, tagline, and website, with all of these elements working to enhance their message of clarity and comprehensive service at life's financial crossroads.

​
Read more about the Trivium mergers and brand refresh here: Yahoo! Finance coverage.

You can see the Trivium Point Advisory site and watch their "why" video here.
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BRAND EXERCISES ARE GOOD, EVEN IF YOU DON'T MAKE A FULL-ON CHANGE
​

This strategic refresh idea echoed through our ongoing multi-year work with Bogart Wealth, where, after considerable analysis and discussions, we decided against a name change or significantly changing the narrative and brand visual elements despite the firm's substantial growth and a milestone anniversary on the horizon. The decision was made to preserve brand equity, particularly in niche markets where the firm had established strong recognition and trust. The exercise was a good use of time as it allowed all stakeholders to dig in and evaluate the pros and cons.

​You can see the Bogart brand identity as it stands today here: Bogart Wealth website

We did, however, decide to create a “sister brand” for Bogart’s Advisor Growth Track program. We wanted the primary brand and the AGT program to feel like they were “in family” – the AGT program is designed to attract next-generation talent and to have a slightly different feel and message due to its specialized focus.

​You can see the Bogart AGT site and watch an intro video here.
DOS AND DON'TS OF BRAND REFRESHING

- Do consider the broader implications of your brand beyond visual identity. Reflect on your market positioning, the emotions your brand evokes, and how these align with the needs and interests of your ideal clients.

- Do a meticulous self-examination to define your firm’s core values, mission, and competencies. This foundational work is crucial for crafting a message that resonates deeply with your audience.

- Don’t underestimate the impact of a refresh on your existing brand equity. A refresh should enhance, not undermine, the recognition and goodwill you’ve built over the years.

- Don’t rush into a rebrand or refresh without a clear rationale. The process is not just about changing logos or taglines; it’s about ensuring every element of your brand aligns with your current value proposition and client's expectations.

When executed thoughtfully, a brand refresh can significantly enhance how your firm is perceived in the market, helping to attract and retain your ideal clients. It’s a delicate balance between evolution and preservation, requiring a deep understanding of your firm’s identity, your client’s needs, and the unique value you provide. With these considerations in mind, firms can navigate the complex process of a brand refresh to emerge stronger, more distinctive, and more aligned with their strategic vision.

A well-conceived brand or rebranding effort can be transformative. By marrying our professional strategies with a profound understanding of each client’s unique positions and aspirations, Impact Communications strives to navigate the intricacies of brand development and ensure our clients stand out in a crowded and ever-evolving marketplace.

In a future post, we’ll talk more about the transformational journey for newly established brands, such as break-away brokers and advisors in transition.

This content first appeared on www.ImpactCommunications.org as a blog post on June 24, 2024. The insights were sourced through interviews with Jonny Swift, VP, and Marie Swift, founder and CEO of Impact Communications, Inc., a full-service marketing and PR agency for independent financial advisors and allied entities such as consultants, associations and networks, wealthtech and fintech, and financial services companies. GenAI (Fireflies, ChatGPT, Reword) was used to help synthesize some of the intellectual property they have created in the past, come up with metadata, and social posts, etc.

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    About
    This Blog

    Welcome to the “Best Practices in the Financial Services Industry” blog, where you will find ideas and tips from Marie Swift, a nationally-recognized marketing communications consultant who's worked with some of the top financial services and financial advisory firms in the nation over the course of her career. The "Swift Chat" series, which is available in both a video and a podcast format, is co-hosted by Impact Communications Vice President Jonny Swift, who selects his own guests and brings a Millennial perspective to the show. This blog spotlights financial services firms and allied institutions that the Swifts deem as adopting "Best Practices" in the industry. You will find numerous posts with tools and ideas aimed at helping independent financial advisors communicate better, scale, and grow.


    Kudos for Swift ChatS Podcast

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    Swift Chats makes the list: Fifteen Must-Listen Financial Podcasts | WealthManagement.com | November 2021

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